Softphone FAQ
Q: How do I download the new softphone application?A: We will provide details on how to download the new softphone application once it is ready for release. Q: How do I login to the new softphone?A: You login using the same credentials you use today. If you do not...
MTP Data Center Begins Multi-Million Dollar Expansion to Create More Cloud Capacity
Mililani, HI (June 27, 2023) — Locally owned Servpac Inc. has commenced a significant expansion project, doubling colocation capacity at its MTP Data Center in Mililani Technology Park. The multi-million dollar construction project is expected to finish in...
MTP Data Center Profiled in MidWeek Central Oahu Voice as a Leading Regional Business
MTP Data Center by Servpac is a proud Mililani business, so it’s fitting it was the cover story for the June 7, 2023, issue of MidWeek’s Central Oahu Voice. The article was titled “Mililani Data Center Revolutionizes IT.” Founded in 2019, MTP Data Center is the...
Servpac President Richard Zheng Shares His Leadership Insights in Pacific Business News
Servpac President Richard Zheng was featured in an “Executive Insight” profile in the May 26, 2023 edition of Pacific Business News, Hawaii’s leading business weekly. In an article entitled “How Servpac Has Evolved with the Times,” Richard discussed his goals,...
Data Center Insights
Recently, a severe outage at a major commercial data center in Hawaii caused significant disruption for numerous organizations. As an entrepreneur and engineer, I've been involved in the construction of three data centers in Hawaii, including the only Tier 4 data...
Cybersecurity 101
Cybersecurity is the art of protecting networks, devices, and data from unlawful access or criminal use, and providing confidentiality, integrity, and availability of information. Much of your personal information is stored either on your computer, smartphone, or...
Phishing: Don’t Fall for the Bait
It’s first thing Monday morning and you’re catching up on emails. You see one message coming straight from the boss. It seems legitimate - right sender name, familiar tone, and correct email signature. He makes an urgent request to download and view an attachment...
Top 4 Features to Look for in a Data Center Provider
Deciding on a data center provider is no easy task. It can take months of strategic planning to move to a new facility. While there are several considerations to factor in, here are the top 4 most critical features to look for in a data center provider.1. Location The...
Financial Planner Improves IT Compliance and Security by Partnering with Servpac
The Challenge E.A. Buck in Honolulu, Hawaii, faced major security hurdles in scaling their operations. As a large-scale financial planning firm, strict compliance guidelines are an integral part of conducting business. However, auditing client accounts while...
Hawaii 10-Digit Dialing Starting October 24, 2021
Here's what you need to know.Starting October 24, 2021 all local calls will require you to dial area code 808 + telephone number. This mandatory change is part of a new Federal Communications Commission (FCC) effort to make contacting the National Suicide Prevention...
5 benefits of Enterprise Managed Networks
Business networks are becoming increasingly complex. IT departments either lack the in-house expertise to properly manage and architect their networks or are already stretched so thin that they do not have the capacity to oversee the ongoing maintenance. As a...
Working from home? Here’s how Servpac can help.
Companies across Hawaii are turning towards remote work options in response to the COVID-19 pandemic. As a valued Servpac partner, we want to ensure that your business is set up for success during these uncertain times. Here’s how we can help:NEVER MISS IMPORTANT...
Data Center Tiers Explained
When it comes to colocation, one of the biggest selling points for data centers is their Tier number. You probably see it on their website, brochures, and other marketing materials, but what does it really mean? And why is it so important to data centers and their...
6 Reasons the Future is Hybrid Cloud
More businesses are moving towards the Cloud for their data needs everyday. As explained in a previous blog post, companies typically choose private or public Clouds but they might lack the flexibility and control for their needs. This is where hybrid Clouds can offer...
Healthcare Provider Improves IT Efficiency by Outsourcing to Servpac
How a Hawaii-based healthcare provider chose to invest in their business and grow their IT operations with Servpac. The Challenge Fertility Institute of Hawaii (FIH) in Honolulu, Hawaii, outgrew their former IT provider. They began seeing more patients and expanding...
Single Mode vs. Multimode Fiber
Fiber optic has made communication and data transmission faster than ever before. Within a matter of seconds, anyone can send data across the globe with no interruptions or downtime. As businesses demand higher bandwidth or faster speed connections, fiber optics have...
Shared vs. Dedicated Internet: What’s Better?
Searching for the right internet service can be a long and daunting journey for businesses that requires tackling multiple obstacles including reviewing long contracts, sifting through multiple plans, and comparing prices with all the add-ons included. One of the most...
How to Connect Your Remote Workforce
Technology has changed the modern workplace. Decades ago, working remotely was a completely foreign concept to businesses. It usually involved commuting to an office space and working at a desk for a daily period of time. Now, the situation has changed and many...
8 Steps for Successful Cloud Migration
Businesses are moving towards Cloud to compete in the global marketplace and experience benefits such as streamlined operations, enhanced productivity, and better data security. It’s a revolutionary service that’s now widely available for any businesses, but the...
10 Tips for Choosing the Right Data Center
Companies are increasing their data usage and looking towards data centers to support their growth. Now, there’s many data centers available to all types of businesses, but finding the best fit isn’t the easiest decision for businesses. Housing your critical data and...
6 Reasons to Use Virtual Servers
Not too long ago, physical servers were the first choice for businesses. Adding a new application or process involved a timely process purchasing hardware, allocating power, and providing space. Now, businesses they have another option with virtualization that moves...
6 Benefits of Remote Access VPNs
Today’s workforce is more mobile and global than ever. Many businesses, regardless of size, have employees based in many locations - whether it’s across town or in another country. Employees are traveling more from their office and doing work from cafes or other...
Servpac’s New Logo: Evolution and History
At Servpac, we’re always looking for new ways to reinvent ourselves. We took some time to evaluate what we truly do and decided to give our logo and tagline a fresh makeover. We loved our last logo, so why did we change it? Here's are the reasons we evolved our brand....
Colo or Cloud: How to Decide?
With small teams and very limited resources, businesses are always challenged to upgrade their existing IT infrastructures. While larger companies prefer full control of their network and build their own expensive data center, smaller businesses now have two choices...