A PARTNER YOU CAN RELY ON
SUPPORT AROUND THE CLOCK
Access to 24/7 support whenever and wherever you need it.
SOLUTIONS TO GROW WITH YOUR BUSINESS
The flexibility and scalability to meet your business needs.
SECURITY AND RELIABILITY
Up to date security certifications and HIPAA compliant.
SERVICES
CLOUD COMPUTING
Gain easy access to your data in the cloud without having to compromise security.
DATA CENTER COLOCATION
Safeguard your data in Hawaii’s largest and most advanced Tier 4 data center.
DISASTER RECOVERY
Keep your business running with dedicated office space at MTP Data Center.
MANAGED SERVICE PROVIDER
Focus on your business and access professional support using our Managed Service Provider solution.
FIBER INTERNET
Move your business into the fast lane with our dedicated high-speed fiber internet.
VoiP BUSINESS PHONES
Connect to your customers with guaranteed clear and reliable calls every time.
YOU'RE IN GOOD COMPANY
We’re a proud partner of businesses across Hawaii.
Want to get in touch?
Say Aloha!
Mike Nobben
23:23 27 Jan 21
We've been a customer of Servpac for the last two years. They host and manage our servers and provide our fiber... internet connection. They are technically very competent but slow to respond to support issues opened using their online system. I find you have to call them or the case may languish for many hours...or longer. When you call it is more like you've reached a call center and nobody knows who you are or what your business is. From the network side the internet speeds are slow and file downloads take a very long time.If you do sign up with them make sure that you get SLA's in writing along with any promised services spelled out in detail, they tend to forget what promises they make if it's not in writing. This is of course true for any long term contract you get into with anyone...if it's not in writing, it is not enforceable. Also check your invoices as they have a lot of extra "fees". Make sure they disclose all fees when presenting what your monthly payment will be... if you don't, it is quite a shock to find out after the fact.read more
Lena Asato
20:50 06 Dec 20
Servpac has amazing in getting our phone issues taken care of while on the phone. The website is easy to manage. ... Customer service is terrific.read more
Tara Kapoi
01:42 13 Nov 20
Kat is our primary contact at our office, and she is always helpful and informative. Our service works well, no... complaints.read more
Carlee Corcoran
20:35 31 Aug 20
Servpac has been amazing since the get go. Charity was our first point of contact and she was knowledgable, friendly,... and patient with all the questions. Our install was delayed due to Covid and our building management, but Kat continued to check in and stepped in to finally get the install moving. Phil showed up for the fiber installation and was quick and friendly. That same evening there was an issue and the tech support responded fast. Their customer support is such a breath of relief. Then we had the phones installed last week. Wendi and Zach were well organized and installed all the phones seamlessly. They gave us an informative training on the new phones as our current ones are extremely outdated. All the staff who came in person respected the mask requirement and social distancing. We're so happy we made the switch!read more
Denis Salle
20:21 25 Aug 20
ServPac has been an invaluable partner for my business. The collaboration on our shared clients works seamlessly, while... ServPac's innovation helps us push forward with our medical IT needs. Way to go team ServPac.read more
Sara PAC
19:10 25 Aug 20
We have been using Servpac for Internet + Phone system from the date they start the company. We Loved Servpac, they... have the best services on island and the price is very reasonable. Support team is awesome too !read more
Em1tch
15:36 18 Aug 20
Servpac is a great ISP with amazing customer service.Anytime I have had to call, the response has always been timely... and that is more important than anything else to me.The reps are very helpful and very friendly. You can actually tell they care about having your business.Great Company.read more
Ron Yasuda
21:33 10 Aug 20
We have been with Servpac for over a decade now and we are very satisfied with their service. Working with their team... of experts continues to be great as they are very responsive and look to take care of their customers first. Will continue to use Servpac for years to come and once again thank you for all your hard work and continued support.Mahalo,Ronread more