JOIN HAWAII’S BEST WORKPLACE!

Are you a tech-savvy and motivated professional looking for a job in Hawaii? Join our team! Servpac has been recognized as one of Hawaii’s Best Workplaces by Hawaii Business Magazine and Pacific Business News for the last seven years. We offer careers in technology with a competitive benefits package including:

  • Comprehensive health insurance package
  • PTO days
  • Paternal leave
  • Employer matched retirement plan
  • Flexible work schedule
  • Paid volunteer/community service days
  • Phone and internet monthly stipend
  • Work anniversary gift cards
  • Weekly training seminars
  • Education reimbursement
  • Office snacks
  • Team building events
  • Smartwatch reimbursement
  • Free parking
Servpac is always offering great jobs and careers in technology throughout Hawaii. If you’re looking for one of Hawaii’s best paying tech jobs with a company that values success and recognizes your contributions, please e-mail a resume to careers@servpac.com.

OPEN CAREER OPPORTUNITIES

Junior Systems Engineer

Responsibilities

    • Setup new customers, including requirement analysis, provisioning, installation, training, etc.
    • Support existing customers with their technical issues
    • Provide support to senior engineers on system customizations and product development
    • Assist with the configuration, implementation, and support of Servpac’s internal and customer networks and internet protocols
    • Work with service coordinators, vendors and customers for smooth service activation
    • Assist with setup, troubleshooting, and acceptance of new programs and circuits (including VoIP and fiber)
    • Assist with maintenance of cloud management and virtual machines
    • Support sales for special customer requirement analysis

    Requirements

    • Bachelors degree
    • Excellent computer skills
    • Must have exceptional organizational and multitasking skills
    • Must have exceptional verbal and written communication skills
    • Must have excellent customer support skills and attitude
    • Ability to explain technical terms to non-technical users or stakeholders
    • Prior help desk and/or technical support experience is a plus

    APPLY TODAY

    Field Technician

    Responsibilities

    • Fiber cable and innerduct installation and termination within a building
    • Copper cable installation and termination within a building
    • EFM and DSL line installation
    • Network equipment installation, configuration and troubleshooting
    • Testing of cable systems such as fiber ports and connectors
    • CO cable termination, e.g. wire wrap, amphenol connector termination, etc.
    • Communicate with customers and building management to coordinate onsite work
    • Work with internal project management and engineering team to troubleshoot, document and resolve technical issues
    • Conduct site surveys to determine scope of work
    • Other duties as required

    Requirements

    • High school education or equivalent
    • 3-5 years of telecommunications installation experience
    • Excellent customer service and communication skills
    • Ability to adapt to changing circumstances and work independently
    • Self-motivated, reliable and accountable
    • Must be able to follow production, safety & quality standards
    • Job requires frequent bending, stooping, twisting, turning, and working in unusual positions requiring full body mobility
    • Must be able to climb ladders and perform the necessary work while on the ladder
    • Must be able to lift 50 lbs
    • Must be able to carry 25 lbs
    • Must have a valid driver’s license
    • Classes or certifications in industry-related courses such as networking, telecommunications, etc. is a plus
    • BICSI certification is a plus

     APPLY TODAY

    OUR COMPANY VALUES

    AGILITY

    We believe in timely and impactful responsive action to meet evolving conditions.

    COLLABORATION

    We believe in the power of working as one team to achieve our goals.

    INNOVATION

    We encourage out-of-box thinking to drive transformational change.

    INTEGRITY

    We believe in a fair and honest work environment.

    PASSION

    We possess a will to win and always strive to be our best.