If you already have a 2FA app (such as Google Authenticator,  Microsoft Authenticator or Duo Mobile) downloaded on your mobile device, you can skip ahead to Step 4.

If you need to download a 2FA app, go to Step 2.

 If you don’t already have an authenticator app, we recommend the free Duo Mobile app.

Download for iOS:

 Scan this QR code or click here.

Download for Android:

 Scan this QR code or click here.

1. Open the Duo Mobile app.
2. Tap the “+” button to add a new account.
3. Use your phone’s camera to scan the QR code you receive from the Servpac User Portal.
4. Your Servpac account will appear in Duo Mobile and show a 6-digit code that refreshes every 30 seconds.
5. Enter this code when logging in.

1. Go to https://app.servpac.com  
2. Enter your username and click “Get OTP code”  
3. Re-enter your username and click “Send OTP link”  
4. Open the email you receive and click the setup link  
5. A QR code will appear — scan it with your authenticator app  

⚠️ Important: If you do not have an email address on file with us, please contact our Support Team for assistance setting up your 2FA:  

• Phone: 808-237-5001 (option 1)  
• Email: support@servpac.com