Anti-Spam Features: Blacklist & Graylist

servpac antispam

Servpac VoIP Phone customers can take advantage of two types of features to help prevent and minimize the number of spam calls they receive. Here’s how they work:

 

OPTION 1: BLACKLIST

When your company identifies a specific phone number to “blacklist,” the system will automatically block the call from ringing through to your phone and the caller will be dropped.

 

OPTION 2: GRAYLIST

Phone numbers added to your company’s “graylist” will be played an automated message and prompted to press a number on their keypad in order for the call to ring through. This ensures the call is coming from a human – not a computer.

 

For more information and to submit numbers to either your Blacklist or Graylist, email us at support@servpac.com.

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