Contacts and Escalations 

Your satisfaction is our number one priority. As a valued Servpac, Inc. and/or Luhina LLC customer, we would like to ensure your requests are processed properly and in a timely manner. Should you feel that our team member doesn’t meet your expectation, please feel free to contact the next level management at any time.

Level 1

TECHNICAL SUPPORT

Email: support@servpac.com

Phone: 808-237-5001

BILLING SUPPORT

Email: billing@servpac.com

Phone: 808-237-5003

Level 2

CATHY BENGEL

SENIOR CUSTOMER SUCCESS MANAGER

Email: cbengel@servpac.com

Phone: 808-237-5004

Level 3

RICHARD ZHENG

PRESIDENT

Email: president@servpac.com

Phone: 808-237-5002