Contacts and Escalations 

Your satisfaction is our number one priority. As a valued Servpac, Inc. and/or Luhina LLC customer, we would like to ensure your requests are processed properly and in a timely manner. Should you feel that our team member doesn’t meet your expectation, please feel free to contact the next level management at any time.

Level 1

TECHNICAL SUPPORT

Email: support@servpac.com

Phone: 808-237-5001

BILLING SUPPORT

Email: billing@servpac.com

Phone: 808-237-5003

Level 2

MICAH MATSUMOTO 

CLIENT SUPPORT MANAGER

Email: mmatsumoto@servpac.com

Phone: 808-237-5109

Level 3

LYNN YARA

CUSTOMER SUCCESS MANAGER

Email: lyara@servpac.com

Phone: 808-237-5503

CATHY BENGEL

SENIOR CUSTOMER SUCCESS MANAGER

Email: cbengel@servpac.com

Phone: 808-237-5004

Level 4

KAT WINDHAM 

DIRECTOR OF OPERATIONS

Email: kwindham@servpac.com

Phone: 808-237-5009