Acknowledgement Letter
Acceptable Use Policy Acknowledgement
Letter to acknowledge that you have read and understood all terms, agreements, and policies within the Acceptable Use Policy. Please read and acknowledge prior to your kick off call.
Schedule Kick Off Call
Kick Off Call Contact Form
Fill out the form with your preferred dates to schedule your kick off call.
New Customer Forms
ALL new customers are required to complete this section.
Customer Contact Information
Please fill out your preferred list of contacts. If possible, provide contacts that would be available 24/7/365.
Security Points of Contact (SPOC)
A SPOC can submit access badge requests for your employees or subcontractors
Colocation Customer Forms
Please complete this section if you have Colocation solutions.
Data Center Access Agreement
Request form for additional employee access.
Cross Connect Request Form
Request for new or additional cross connects. Only required if using a third-party carrier.
Disaster Recovery Office Customer Forms
Please complete this section if you have Disaster Recovery Office solutions.
DR Access Agreement
Request form for additional employee access to your Disaster Recovery Office space.
DR Access Removal Agreement
Request form to remove employee(s) access to your Disaster Recovery Office space.
Yearly DR Testing Schedule Form
Schedule and consent to your annual DR testing date.
Additional Resources
Web Portal Training
Quick guide on how to use Servpac’s web portal for colocation services.
How to use your Combo lock
Step by step guide on how to use your cabinet door combo lo0ck.
Remote Hands Request Form
Fill out this form if you require remote hands assistance.