Customer Forms

Authorization Letters

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Letter of Authorization

Letter of Authorization is required for Servpac to request the transfer of your current telephone numbers from your previous provider.

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Toll Free RespOrg Change Authorization

Toll Free RespOrg Change Authorization (LOA) is required for customers to transfer toll-free numbers from their previous provider.

New Customer Forms

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Business Information

The information in this form is required to begin your new phone setup. It includes a listing of your current employee information as well as enhanced 911 options.

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Call Flow Description

Call Flow is a roadmap for how incoming calls are received. Please take the time to complete the information in order to explain how your company wants to control incoming calls.

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Auto Attendant Script

Servpac offers an Auto Attendant feature to handle incoming calls. To utilize this helpful feature, please complete this form.

Additional Resources

Contacts & Escalations

A list of your key support contacts and escalation points.

Customer Cutover Process

Process diagram of transitioning your phone service from your previous carrier to Servpac.