A PARTNER YOU CAN RELY ON
Servpac is Hawaii’s most trusted local provider of cloud computing, high-speed fiber internet, IT management, data center colocation, disaster recovery space, and VoIP business phones.
SUPPORT AROUND THE CLOCK
Access to 24/7 support whenever and wherever you need it.
SOLUTIONS TO GROW WITH YOUR BUSINESS
The flexibility and scalability to meet your business needs.
SECURITY AND RELIABILITY
Up to date security certifications and HIPAA compliant.
SERVICES
CLOUD COMPUTING SERVICES
Gain easy access to your data in the cloud without having to compromise security with Hawaii-based cloud computing, storage and data security.
DATA CENTER COLOCATION
Safeguard your data in Hawaii’s largest and most advanced Tier 4 data center.
DISASTER RECOVERY
Keep your business running with dedicated office space at our MTP Data Center.
MANAGED SERVICE PROVIDER
Focus on your business and access professional support using our Managed Service Provider solution.
FIBER INTERNET
Move your business into the fast lane with our dedicated high-speed fiber internet.
VoiP BUSINESS PHONES
Connect to your customers with guaranteed clear and reliable calls every time.
YOU'RE IN GOOD COMPANY
We’re a proud partner of businesses across Hawaii for high-speed internet, IT management, data center colocation, cloud computing, disaster recovery space, and VoIP phones.
Want to get in touch?
Say Aloha!
Megan Pugh
18:57 08 Jun 22
Great customer service! Lorraine and Kat were amazing and went above and beyond. They stayed on the line with me and... over a Zoom until we figured out an issue involving another carrier. I highly recommend Servpac.read more
Lehua Ogata
01:50 01 Apr 21
It was a pleasure to work with Charity and Lynn. We recently moved to a new office and switched from another Internet... provider. Servpac made the transition so easy. We are real happy with their service and fiber Internet thus far.read more
Lia Pasco
01:50 24 Mar 21
Our organization has been working with Servpac to make a switch to a new phone service provider who can help us with... our staff growth and needs. Our full transition is scheduled for tomorrow and we are very excited!Charity was the first rep who I worked with to get started with all the info and quotes we needed to make sure all our needs were met during the switch and for our future needs. After we secured our contract, I was connected with Lynn who we work closely with now during the transition, along with Zachary who is also helping us with the backend of our transition.Charity and Lynn have been super helpful! Ready to help and answer questions, very knowledgeable about their services and what they can provide. And Zachary has been awesome with answering any program and software questions that we've had come up, as well as with our app training.We are very much looking forward to the transition to better fit our organizations needs, and hoping we are able to leave more good reviews as we make the switch to their service!read more
David Moon
02:13 23 Mar 21
Servpac has always been there for us when we needed help or questions answered. When we moved office they made the... transition seamless. No problems, we have been with them since 2013.read more
Janice Takemoto-Gentile
19:32 22 Mar 21
Our business had been working with the major telephone service for years although we never seemed to receive the... technical and personalized service that we were looking for. As soon as we were connected to our service representative Lynn at Servpac. we felt like we had finally received the personalized service that we had been looking for. Any questions, large or small, are always promptly addressed.read more
Mike Nobben
23:23 27 Jan 21
We've been a customer of Servpac for the last two years. They host and manage our servers and provide our fiber... internet connection. They are technically very competent but slow to respond to support issues opened using their online system. I find you have to call them or the case may languish for many hours...or longer. When you call it is more like you've reached a call center and nobody knows who you are or what your business is. From the network side the internet speeds are slow and file downloads take a very long time.If you do sign up with them make sure that you get SLA's in writing along with any promised services spelled out in detail, they tend to forget what promises they make if it's not in writing. This is of course true for any long term contract you get into with anyone...if it's not in writing, it is not enforceable. Also check your invoices as they have a lot of extra "fees". Make sure they disclose all fees when presenting what your monthly payment will be... if you don't, it is quite a shock to find out after the fact.read more
Lena Asato
20:50 06 Dec 20
Servpac has amazing in getting our phone issues taken care of while on the phone. The website is easy to manage. ... Customer service is terrific.read more
Tara Kapoi
01:42 13 Nov 20
Kat is our primary contact at our office, and she is always helpful and informative. Our service works well, no... complaints.read more
Carlee Corcoran
20:35 31 Aug 20
Servpac has been amazing since the get go. Charity was our first point of contact and she was knowledgable, friendly,... and patient with all the questions. Our install was delayed due to Covid and our building management, but Kat continued to check in and stepped in to finally get the install moving. Phil showed up for the fiber installation and was quick and friendly. That same evening there was an issue and the tech support responded fast. Their customer support is such a breath of relief. Then we had the phones installed last week. Wendi and Zach were well organized and installed all the phones seamlessly. They gave us an informative training on the new phones as our current ones are extremely outdated. All the staff who came in person respected the mask requirement and social distancing. We're so happy we made the switch!read more
Denis Salle
20:21 25 Aug 20
ServPac has been an invaluable partner for my business. The collaboration on our shared clients works seamlessly, while... ServPac's innovation helps us push forward with our medical IT needs. Way to go team ServPac.read more
Sara PAC
19:10 25 Aug 20
We have been using Servpac for Internet + Phone system from the date they start the company. We Loved Servpac, they... have the best services on island and the price is very reasonable. Support team is awesome too !read more
Em1tch
15:36 18 Aug 20
Servpac is a great ISP with amazing customer service.Anytime I have had to call, the response has always been timely... and that is more important than anything else to me.The reps are very helpful and very friendly. You can actually tell they care about having your business.Great Company.read more
Ron Yasuda
21:33 10 Aug 20
We have been with Servpac for over a decade now and we are very satisfied with their service. Working with their team... of experts continues to be great as they are very responsive and look to take care of their customers first. Will continue to use Servpac for years to come and once again thank you for all your hard work and continued support.Mahalo,Ronread more
